The hottest new application model of Hangzhou Sanh

2022-08-26
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The history of Hangzhou Sanhui recording equipment's application of the new mode

recording in the context of big data can be traced back to the sound wave recorder invented by French inventor Scott in 1857. It is the original recorder that first implemented the development strategy of efficient and green plastic granulator, and it is also the ancestor of phonograph. Now, in the context of big data application, all walks of life take big data as the basis of market analysis and situation prediction of the industry. At the same time, with big data as the support, we can grasp the development direction of the industry that should take double samples for experiments from a macro perspective

as a research and development company of voice communication equipment, Sanhui also has a series of equipment for big data acquisition in the era of big data. Among them, Sanhui recording product series is an important equipment for voice data acquisition. Among the recording data acquisition equipment, Sanhui has four categories of products: analog recording, digital relay recording, digital phone recording, VoIP recording, etc. Among them, VoIP recording software/hardware products and ATP series analog recording server are the two recording devices that Sanhui company has been promoting for 14 years to ensure the air circulation at the same time. Through the recording device, the data acquisition, storage and management of voice communication are centralized. At the same time, it also has the functions of remote management, report 3, statistics of infant supplies, etc., providing a perfect solution for the collection of voice data

with the support of big data analysis technology, the collected voice files are transformed into data files through speech synthesis (TTS) technology, speech recognition (ASR) technology and natural language understanding (NLU) technology, which can not only make these data become the basic material for enterprises to do big data analysis and data mining, but also evaluate call centers, contact centers Actual level and work efficiency of customer service center staff

Application Description:

intelligent voice quality inspection and analysis application

through voice recognition analysis, we can expand the service system, the scope and efficiency of quality inspection. It can not only reduce the leakage points of large-scale problems caused by the low rate of manual sampling, but also quickly find new problems and new needs of customers, and formulate plans for subsequent marketing strategies. At the same time, the use of voice recognition technology can also carry out the application of intelligent IVR voice navigation, so that the service system in various industries can become simpler and smoother in terms of query, consultation and other services. At the same time, it can also reduce the time occupied by a single call, divert the working pressure of some manual seats, and improve work efficiency

the advent of the era of big data is not only a change in technology, but also a change in the state of social life. Through the analysis of big data, the whole world will be changed, in which each of us will be inseparable

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